TopUp Easy — Gaming Hub
Checkout redesigned from 7 screens to 3. Sub-30-second gaming top-ups.
Checkout time cut from 3–5 minutes to sub-30 seconds — conversion improved on day one.
The Challenge
The original checkout experience took 3–5 minutes on average and lost 40% of users at the payment step. Gaming top-up customers have extremely low patience — they want to top up and get back in the game. The existing flow had 7 screens with repeated input prompts, no saved payment methods, and a slow order-confirmation polling loop that made users feel like nothing was happening.
The Solution
I redesigned the checkout from the ground up. The new flow has 3 screens: game package selection (pre-populated based on browsing history), payment method selection (remembered after first use), and a single confirm tap. Order confirmation runs in the background — the user sees a success screen immediately while the fulfillment request processes asynchronously. A real-time status listener updates the order detail page without a reload.
Key Engineering Decisions
Pre-populated package selection
The first screen defaults to the last game the user browsed and pre-selects the most common package for that game. Most returning users can reach the confirm screen in 2 taps.
Async order confirmation
The success screen appears the moment the order is accepted, not when fulfillment completes. A Firestore listener on the order document updates the status in real time — no polling, no spinner blocking the UI.
Unified payment adapter
Multiple payment providers are exposed through a single PaymentMethod abstraction. The user sees one clean payment UI regardless of which provider processes the transaction underneath.
99.9% uptime architecture
Order-critical paths use Cloud Functions with idempotency keys so retried requests don't duplicate charges. Failed fulfillment jobs are queued for automatic retry with exponential backoff.
Tech Stack
Outcomes & Results
What the Client Said
Gaming top-up platform — Web, iOS & Android“Our checkout used to take 3–5 minutes and lose us 40% of users at payment. Ahmed redesigned the entire flow with a hardened payment stack. Sub-30 second checkout, zero failed transactions on launch day. The conversion improvement was immediately visible in our analytics.”
Hossam El-SayedProduct LeadMENA
Live Links
Ready to build?
Need something similar built?
I'm available for new projects. Discovery calls are free and I typically respond within 24 hours. You'll work directly with me — from the first call to launch.